IQ Prime Service Desk Book Service

Equipment Service & Maintenance

Keep every chair, autoclave, and compressor clinic-ready.

A practical service page for busy clinics — preventive care, fast repairs, installation support, and clear reporting so your team can treat patients without equipment surprises.

Preventive plans On-site repairs Parts support
24–48h Typical triage window for non-emergency requests
4 zones Chair, operatory, sterilization, and utilities covered
Report-first Clear findings after every visit, with next-care notes
Uptime focus Designed to reduce surprise downtime in busy clinics

What we do

Service offerings built around clinic uptime

Not a design gallery — this page is for technicians, practice managers, and owners who need equipment kept reliable.

Core

Preventive Maintenance

Scheduled inspections, cleaning, lubrication, and safety checks so equipment lasts longer and fails less often.

  • Chair & delivery unit service
  • Light and suction checks
  • Visit report + recommendations
Urgent

Repairs & Troubleshooting

On-site diagnosis for sudden faults, with transparent next steps and parts guidance.

Setup

Install & Commission

New equipment installation, relocation support, and handover testing before clinical use.

Accuracy

Calibration Checks

Performance verification for key systems so treatment days stay predictable.

Support

Parts & Consumables

Filters, kits, and compatible replacements coordinated around your service visit.

Coverage map

Equipment categories we maintain

Dental chair

Chairs & Delivery

Movement, controls, handpiece lines, and delivery system checks.

Operatory systems

Operatory Systems

Lights, monitors, suction interfaces, and treatment-room support gear.

Sterilization equipment

Sterilization

Autoclaves, sealing units, and infection-control equipment servicing.

Utility equipment room

Compressors & Utilities

Compressor, suction, and utility-side maintenance for stable clinic flow.

How it works

A faster path from issue to stable equipment

We keep the flow simple: gather details, diagnose clearly, service carefully, then hand back a clinic-ready machine with notes your team can use.

Start a Service Request
  1. 01 · Intake

    Share equipment type, symptoms, and preferred timing.

  2. 02 · Triage

    We classify urgency and confirm the visit or remote next step.

  3. 03 · Service

    Repair, maintenance, or installation work is completed on site.

  4. 04 · Sign-off

    Testing, handover, and a short service report for your records.

FAQ

Quick answers before you book

What should I include in a service request?

Equipment name/model if known, what stopped working, when it started, and your preferred visit window.

Do you only service IQ Prime-supplied equipment?

We primarily support common clinic systems — chairs, delivery units, sterilization, and utility equipment. Share details and we’ll confirm coverage.

Is emergency support available?

Urgent issues are triaged first. Response depends on location, parts needs, and technician availability.

Will I get a report after the visit?

Yes. You’ll receive findings, work completed, and recommended next care so your team has a clear record.

Book service

Tell us what’s down — we’ll take it from there.

Website www.iqprime.net
Tip

Include machine type + issue + preferred date.